Skip to main content

Shipping

We use DPD Next Day shipping for all of our orders, which (if ordered Monday-Thursday) generally arrives next day, but can take up to 3 days in busy periods. The contact information you supply during checkout will be used for tracking updates.

Orders on Fridays, generally arrive on Monday or Tuesday the following week. If you require expediated delivery for any reason please don’t hesitate to contact us as it can often be arranged.

Storage

Hops contain enzymes similar to those produced during the mash in order to break down sugars for the yeast to ferment. Because our beers are unfilltered and unpasteurised for maximum flavour, some of these enzymes can continue to work on long chain sugars after our beers are canned. This is known as “hop creep” and has become a point of much discussion within the brewing industry. Best case is a
beer that tastes a bit di#erent to intended, worst case is a beer can that explodes from the extra pressure build up.

We try to mitigate it with temperature control and by fully fermenting sugars during the primary fermentation phase. However, there is always the chance that some fermentation can occur in cans if they are left out in the warm, especially in our very heavily hopped hazy beers. Therefore it is important to keep these cans chilled at all times, as a bonus though, the taste will last a lot longer that way too and you’ll get to enjoy the beers as fresh as they were intended to be consumed.

KEEP CHILLED • DRINK FRESH • ENJOY

Returns

Our Guarantee To You.

Whilst every effort is made to ensure our beers reach you in tip top condition, sometimes things can go wrong. If you are unhappy with the beer for any reason, please just get in touch and we’ll be happy to replace it, or offer you a refund. You have 30 days from delivery date to return your items to us for a full refund.

You can email us at: hello@truestorybrewing.com